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• Health and safety legislation, codes of practice and safe working practices

• Selection, planning, installation, testing, commissioning and decommissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems

• Principles of selection, installation, testing, commissioning, and service and maintenance techniques on domestic downstream natural gas pipework systems and appliances

• Installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems

• Scientific plumbing, domestic heating and mechanical principles

• Principles of domestic mechanical environmental technology systems

• Principles of fuel combustion, ventilation and fluing arrangements

• Principles of high-quality customer service

• Different communication methods to suit different situations

What skills will apprentices gain?

• Safe working

• Core plumbing system techniques including planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques of cold water, hot water, central heating, above ground drainage and rainwater systems

• Select, install, test, commission, service and maintain domestic natural gas pipework systems and appliances

• Electrical components and control systems techniques on plumbing and domestic heating systems

• The ability to take responsibility for their own work, organise and oversee a programme of work, and manage resources.

What behaviours will apprentices develop?

• Honesty and integrity

• Dependable and responsible

• Enthusiasm and positive attitude

• Quality focus

• Willingness to learn

• Work with others

• Sustainable working

• Level 2 Functional Skills in English and Maths

• City and Guilds Level 3 Diploma in Plumbing and Domestic Heating

• Level 3 Plumbing and Domestic Heating Technician Apprenticeship